It was supposed to be a quiet Sunday breakfast. My younger brother was in town for the weekend so my family decided to rendezvous for brunch Sunday morning before he headed back upstate. My middle sister chose the place, a small pretentious pseudo-French bistro near the beach.
“You got a call from the bank,” said Rosa, our Office Manager, when I came back from lunch. “It’s from Amber, your new “Client Services Relationship Coordinator.” She sighed and rolled her eyes. We get a new Client Services Relationship Coordinator about once a month; I’ve never yet met one of these paragons of customer
An Enhanced Banking Experience Read More »
It was supposed to be a quiet Sunday breakfast. My younger brother was in town for the weekend so my family decided to rendezvous for brunch Sunday morning before he headed back upstate. My middle sister chose the place, a small pretentious pseudo-French bistro near the beach.
My younger colleagues are all convinced that taxis are dinosaurs from a bygone era.
Enjoy the Experience Read More »
We are in the process of moving our office to a new location barely one mile away and we must transfer our two phone lines from the old office to the new one. I am not usually accused of being optimistic, or naïve, but when I called the phone company I thought this would be
Accidental Disconnection Read More »
One of the things I love most about New York City is the ability to find something to eat at any hour of the day or night. That’s how I found myself, at 1 AM on a Thursday, in the 24- hour deli next to my hotel. I had been craving a classic pastrami sandwich
Every month TD Bank, which holds my mortgage, auto-debits my mortgage payment directly from my primary checking account which is at another bank. This works out well because I am notoriously late paying my bills and auto-debit is my insurance that my bills are paid on time.
America’s Most Convenient Bank Read More »
When I saw that I had been upgraded to first class I was certain that there had been a mistake: Like all frequent flyers I long to join that elite club of overweight, middle-aged men who populate the first class cabin. But those rarified seats always go to people who fly far more frequently than
It’s not 1986 anymore Read More »
The black olive tree next to the driveway is magnificent. It is as wide as it is tall with a truly impressive canopy of tiny little leaves each of which, when combined with rainwater, leaves a huge orange stain on our roof and driveway.
I’m blind as a bat; I’ve worn glasses since seventh grade and I am notoriously hard on them. I drop them. I fall asleep in them. I sit on them and step on them. And then, in the unlikely event I actually take them off at night and put them on the night table the
